Call Us. We Answer.
No voicemail maze. No automated scheduling. A real person who can actually help you figure out what's going on with your appliance and get you on the schedule.
Real person answers. Tell us what's happening and we'll schedule a visit — often same day.
@gmail.com
We respond to email inquiries within 1 business day. For urgent issues, always call.
Spencerport, NY 14559
We come to you throughout Monroe County — we don't require you to bring appliances in.
Schedule a Service Visit
Tell us what's going on. We'll review your request and follow up — usually within a few hours during business hours.
Thanks for reaching out. We'll review your request and follow up shortly. For urgent appliance issues, don't wait — call us directly at (585) 663-5610.
No Runaround. Just a Real Answer.
When you reach out to Nick's, you're not entering a ticket system. You're contacting a local appliance repair shop that's been answering calls in Monroe County since 1950.
We look at what you've described and figure out the right tech and time to send your way.
A real person calls, confirms the details, and gets you on the schedule. For urgent issues, we try to get out that day.
Our tech finds the actual problem and tells you upfront: repair or replace? What it'll cost? Worth it?
Appliance down right now? Call this morning — we often schedule same-day visits across Monroe County.
📞 (585) 663-5610Questions About Scheduling
The most common questions we get before a first visit.
How quickly can you come out?
Same-day service is often available, depending on our schedule and your location in Monroe County. When you call or submit a request, we'll let you know the earliest available time. For refrigerators or freezers that are completely down, we prioritize those visits because of food safety concerns.
Do I need to bring my appliance somewhere, or do you come to me?
We come to you. Nick's is a mobile service — our tech comes to your home anywhere in Monroe County. You don't need to disconnect, load, or transport anything. Just make sure the appliance is accessible and we'll handle the rest.
What if I'm not sure whether it's worth repairing?
That's exactly what we help with. Call us and describe what's happening — we can often give you a rough sense of whether it's likely repairable before we even schedule the visit. Once we're on-site, we diagnose the actual problem and give you an honest estimate. If repair doesn't make financial sense, we'll tell you — even if that means you don't pay us for a repair that day.
What payment methods do you accept?
We accept Visa, Mastercard, American Express, Discover, and personal checks. Payment is collected after the repair is complete and you're satisfied with the work.
74 years of appliance repair in Monroe County. We've outlasted every competitor who tried to do this on the cheap.
We tell you repair or replace — even when "replace" means we don't get the job. That's how we've kept customers for decades.
We live here. Our reputation is built on neighbors who've called us for 10, 20, even 30 years. That accountability is real.