Fridge Not Cooling?
We've Fixed This Before.
Monroe County's most experienced refrigerator and freezer repair service — 74 years of honest diagnosis, fair pricing, and repairs that actually hold. If your fridge or freezer is acting up, call Nick's before you call an appliance store.
Symptom not listed? Call us — we've seen everything.
📞 (585) 663-5610What Your Refrigerator Is Trying to Tell You
Most fridge problems look scary but have straightforward causes. Before you write it off, understand what's actually happening — and what it likely means for your repair cost.
Not Cooling at All
Food is warm, freezer isn't freezing. This is the most alarming symptom — but often not the most expensive repair.
Running Constantly
You can hear it running all the time. Your electricity bill is climbing. The compressor never seems to shut off.
Leaking Water on the Floor
Puddles forming under or inside the fridge. Often caused by a clogged drain — one of the more straightforward repairs we do.
Loud or Unusual Noises
Clicking, humming, rattling, or buzzing that wasn't there before. Noise is usually a component signaling it's failing — before it fails completely.
Freezer Section Icing Over
Ice buildup inside the freezer compartment, blocking vents, or turning into a solid wall. A defrost system problem — typically a fixable repair.
Ice Maker Not Working
No ice, small ice, or clumped ice. Often an isolated component issue rather than a whole-system problem.
The honest truth: most of these symptoms have multiple possible causes with very different repair costs. A proper diagnosis is the only way to know what you're actually dealing with — and whether repair makes sense for your specific fridge.
Get a Diagnosis →What We Fix on Refrigerators
All types: top-freezer, bottom-freezer, side-by-side, and French door — GE, Whirlpool, Maytag, Kenmore, KitchenAid, Frigidaire, Amana, Hotpoint, and more.
What We Fix on Freezers
Upright freezers and chest freezers — GE, Whirlpool, Maytag, Kenmore, KitchenAid, Frigidaire, Amana, Hotpoint, and more.
All Major Brands. 74 Years of Experience.
If it's been sold in Monroe County, we've probably worked on it.
Repair or Replace?
Before You Buy a New Refrigerator, Get an Honest Opinion
Most appliance repair companies will tell you what's profitable for them. Nick's will tell you what makes sense for you — even if that means recommending a replacement.
Repair makes sense when…
The fridge is under 10–12 years old, the repair cost is under 50% of a new equivalent, and it's a repairable component (not a sealed system failure on an older unit).
Replacement may make sense when…
The compressor has failed on a refrigerator over 12 years old, the repair cost exceeds 60% of a new unit, or multiple systems are failing simultaneously.
The key: diagnose first, decide second.
You can't make this decision without knowing what's actually wrong. Nick's will diagnose the real problem and give you the numbers — then let you decide.
(fan, thermostat, defrost system)
(ice maker, control board, sealed leak)
(evaluate vs. replacement cost)
(+ delivery + haul-away)
Refrigerator Repair Near You — Without the Runaround
Three steps. No automated scheduling. No strangers who don't call back.
Call Nick's
You reach a real person — not a menu. Describe what's happening with your refrigerator or freezer, and we'll schedule a visit. Same-day often available across Monroe County.
📞 (585) 663-5610Proper Diagnosis
Our technician identifies what's actually wrong — not what's easiest to replace. You get a clear explanation of the problem and an honest estimate before any repair begins.
No guesswork, no pressureFixed Right
If the repair makes sense, we do it correctly. If it doesn't, we tell you why and what your options are. You leave with a working appliance — or honest clarity about what comes next.
Done right the first timeYour Food Can't Wait. Neither Should You.
Same-day refrigerator repair service is often available across Monroe County. Call this morning, we'll often be there today.
Real People Who Called Nick's Instead of Buying a New Fridge
My refrigerator stopped cooling completely on a Saturday. I was convinced I'd be buying a new one. Nick's came out Monday morning, found a failed evaporator fan motor, and had it running by noon. Cost me $160. The new fridge would have been $1,400.
Our chest freezer started running constantly and building up ice. Nick's diagnosed a faulty defrost thermostat, explained exactly what it was and why it was causing the problem, and fixed it the same visit. Clear pricing, no pressure, done right.
I called three appliance repair companies. Two didn't call back. One gave me a vague quote over the phone with no diagnosis. Nick's came out, actually looked at my refrigerator, and told me the compressor was fine — it was just a dirty condenser coil. Cleaned it for half the price I expected.
Questions About Refrigerator Repair Near Spencerport, NY
Answers to what Monroe County homeowners ask us most.
How much does refrigerator repair cost in Monroe County?
Refrigerator repair costs vary depending on what's wrong. Common repairs — like a defrost thermostat, evaporator fan motor, or clogged drain — typically run $100–$300. Mid-range repairs like ice maker assemblies or control boards run $200–$450. Compressor replacement is $400–$700 and warrants a repair-vs-replace conversation. We always give you a firm estimate before any work begins. We accept Visa, Mastercard, Amex, Discover, and personal checks.
Can you do same-day refrigerator repair in Spencerport or Monroe County?
Same-day refrigerator repair service is often available, depending on our current schedule and the location within Monroe County. When you call (585) 663-5610, we'll let you know availability. Because food spoilage is a real concern, we prioritize refrigerator calls when possible.
My fridge isn't cooling but the freezer still works — what's wrong?
This symptom — freezer cold, refrigerator warm — is a very common presentation and almost always points to the defrost system or the evaporator fan. On most frost-free refrigerators, both compartments share the same cooling system; when the evaporator fan stops circulating cold air into the refrigerator section, the freezer stays cold but the fridge warms up. It's typically a repairable issue at a reasonable cost.
Is it worth repairing a refrigerator that's 10+ years old?
Often yes — but it depends on the specific problem. A 12-year-old refrigerator with a failed defrost thermostat or evaporator fan is absolutely worth repairing. The same fridge with a compressor failure on an older sealed system is a tougher call. Nick's will tell you honestly what you're dealing with and what the repair cost is relative to replacement — then let you make the decision. We've been giving honest repair-or-replace advice since 1950.
Do you service freezer repair near me in Spencerport and the Rochester area?
Yes. Nick's Refrigeration services freezer repair throughout Monroe County including Spencerport, Rochester, Greece, Brockport, Gates, Hilton, Chili, Ogden, Clarkson, Hamlin, and Parma. We service upright freezers and chest freezers across all major brands. Our address is 200 Colby St, Spencerport, NY 14559 and we serve all of Monroe County.
What refrigerator brands do you service?
Nick's services all major refrigerator brands including GE, Whirlpool, Maytag, Kenmore, Frigidaire, KitchenAid, Amana, Hotpoint, and many more. With 74 years in Monroe County, we've worked on virtually every brand that's been sold in the Rochester area.
My freezer is running but not freezing — is that a major repair?
A freezer that runs but doesn't freeze has several common causes, most of which are repairable: a faulty thermostat, dirty condenser coils, a failing compressor start relay, or a refrigerant issue. The compressor itself is less commonly the cause than people assume — and it's often one of the cheaper components that's responsible. A proper diagnosis is the only way to know, which is why Nick's diagnoses before quoting.
Your Refrigerator or Freezer Deserves an Honest Diagnosis — Not a Guess
Call Nick's Refrigeration today. We'll come out, find out what's actually wrong, and tell you clearly whether it's worth repairing — and what it'll cost. That's the same promise we've kept since 1950.